1. Why should I use the National Register?
Using the National Register will give you access to interpreters
who:
Are qualified
Have agreed to abide by a Code of Professional Conduct
Can be held accountable if they break that code
You can also use the register to check if the interpreter you have
been provided with is registered.
2. How many interpreters are currently on the National Register?
There are over 2000 interpreters listed in approximately 99 languages.
3. How much does it cost to use?
It does not cost anything to use the National Register.
4. How do I access the National Register?
Please use the search engine on the right hand side of the screen.
You can search by either one or more of the following search criteria:
Name
Registration Number
Language
Security Clearance
Town/City
First part of Postcode
5. How much does it cost to be listed on the National Register?
For the information about fees please visit the following web page:
How to join the Register.
6. When paying by cheque to whom do I make the cheque payable
?
Cheques should be made payable to NRPSI Ltd.
7. Can I pay the registration fee by credit or debit card?
Yes we accept payment with most Credit or Debit cards except American
Express or Diners. There is a 2% administration fee charge on all
card payments.
8. I am currently living abroad, can I join the National Register?
The National Register is for UK based interpreters and we are unable
to register interpreters who live abroad.
9. I would like to be listed on the National Register, how do
I do this?
Please go to the Interpreters section of this website for further
information.
10. What qualification is needed to be listed on the National
Register?
Please refer to the
Criteria for Entry.
11. I have no qualifications - can I join the National Register?
It depends on the language you wish to be registered for. If there
is a Public Service Interpreting (PSI) qualification available in
that language, then you should take one. However, if there is no
PSI qualification available then you may be eligible to join under
the Rare Language category, please see our
Criteria for Entry for
further information.
12. I do not have a relevant qualification to be listed on the
National Register. What should I do?
You can apply for one of the following:
Diploma in Public Service Interpreting (DPSI), exams.crd@iol.org.uk
or Tel: 020 7940 3163
Metropolitan Police Test (Met test), mettest@iol.org.uk or Tel:
020 7940 3165/3167
13. Do you accept qualifications that have been obtained abroad?
Qualifications that you have obtained abroad should meet our Criteria
for Entry. All certificates and syllabi must be accompanied by
a certified translation into English.
14. How do I obtain a Security Clearance?
For the information on security clearances please check the document: Security
clearance information sheet.
15. I do not have a clean Security Clearance, can I still apply?
You will need to complete the application form and supply information
about the caution/conviction. Your application, including your security
clearance letter will be reviewed to determine if it is acceptable
based on the information provided. We also recommend that you provide
a statement clarifying the circumstances of the conviction. Please
note that all security clearance letters are treated as confidential.
16. I have just joined the National Register - when will I have
to renew my listing again?
All interpreters are required to renew their listing on an annual
basis. Therefore if you joined the National Register in March you
will need to renew your registration before 01 March next year.
17. What should I do if I change my address or contact numbers?
You should inform us in writing as soon as possible so we can amend
your record.
18. I have lost my ID card - is there a fee for a replacement?
The charge for a replacement ID card is £10.00 (and £5.00
for a lanyard and holder).
19. Once I am listed on the National Register, how much work
can I expect from the being listed?
The National Register's role is to maintain a register of properly
qualified and experienced Public Service Interpreters. The National
Register cannot guarantee employment or a steady source of income.
20. How long will it take for my renewal application to be processed?
As long as we have been provided with all the necessary documents
it should take approximately 2 - 3 weeks to deal with your application.
If any relevant documents are missing the process may take longer.
21. When can I upgrade my language listing(s)?
You can upgrade at any time of the year (once you have met the requirements
for full status). Please send your request in writing with the requisite
materials (i.e. proof of PSI experience or evidence that you have
passed a PSI qualification).
22. What do I do if I have reached my deadline to upgrade and
cannot provide enough hours?
Please send us a written explanation why you have been unable to upgrade
in the required time frame. We will then make a decision taking
account of all the facts available.
