Frequently Asked Questions

I would like to be listed on the NRPSI; how do I do this?
I am bilingual so can I join the NRPSI?
I do not have a relevant qualification to be listed on the NRPSI. What should I do?
Which Public Service Interpreting qualification would be best for me?
How long will my application take to process?
How often does the Selection Panel meet to approve applications?
I have a problem supplying two references with regard to interpreting. What should I do?
I do not have a clean security clearance, can I still apply?
Once I am listed on the National Register, how much work can I expect from being listed?
When can I upgrade my language listing(s)?
How much does it cost to upgrade my listing(s)?
What should I do if I change my address or contact numbers?
Do you publish guidelines on fees to interpreters?
Can you help me with a dispute regarding fees?
What is the difference between an Interpreter and a Translator?
How does the National Register differ from an agency?

I would like to be listed on the NRPSI, how do I do this?
Please click here to download the application form.

I am bilingual so can I join the NRPSI?
Being bilingual is an excellent skill to have, but this alone does not qualify you to be listed on the NRPSI - you must meet the entry requirements as stated under the new applications process.

I do not have a relevant qualification to be listed on the NRPSI. What should I do?
If you do not have a degree partly studied in English (or whatever is the second language) with an interpreting and translation component then you can apply for one of the following:

  • Diploma in Public Service Interpreting (DPSI), info@iol.org.uk or Tel: 020 7940 3163
  • Metropolitan Police Test (Met test), language.services@iol.org.uk or Tel: 020 7940 3165/3167
  • Or an MA in Interpreting from any University (please refer to criteria for entry)
Which Public Service Interpreting qualification would be best for me?
This depends on what type of interpreting you wish to do. There are courses leading to all four specialised options of the DPSI (English Law, Scottish Law, Health and Local Government related services), which aim to prepare you in knowledge of the particular services, their procedures and terminology. Many interpreters take more than one option to give themselves a wider range of professional work. The Metropolitan Police Test deals with only Police contexts and Police terminology.
How long will my application take to process?
Approximately eight weeks but longer if: 1) the application form is incomplete, 2) additional material is needed 3) additional references are required or if the referees take a while in responding.
How often does the Selection Panel meet to approve applications?
The Selection Panel meet once a month to approve applications.
I have a problem supplying two references with regard to interpreting. What should I do?
One reference should be from someone for whom you have worked as a Public Service Interpreter, and the other reference can be from a past/present employer or DPSI tutor. After six months registration you will be requested to supply the contact details of an additional referee who knows you as a Public Service Interpreter.

I do not have a clean security clearance, can I still apply?
You will need to complete the application form and forward to us with the requisite information. The Selection Panel will view your whole file including your security clearance letter and will decide if it is acceptable based on the information provided. Please note that all security clearance letters are kept confidential.

Once I am listed on the National Register, how much work can I expect from the being listed?
The NRPSI Ltd's role is to maintain a register of Public Service Interpreters. The Register is despatched to subscribers (Public Service organisations and agencies that they work through) who will contact you direct for work. The National Register cannot guarantee a steady source of income.

When can I upgrade my language listing(s)?
You can upgrade at any time of the year (once you have met the requirements for full status). Please send your request in writing with the requisite material (i.e. proof of PSI experience or evidence that you have passed a PSI qualification).

How much does it cost to upgrade my listing(s)?
There is currently no fee charged to interpreters to upgrade. However, an administration charge may be payable in future if the upgrade is requested outside the annual registration period.
What should I do if I change my address or contact numbers?
You must inform us in writing as soon as possible in order for your record to be amended.
Do you publish guidelines on fees to interpreters?
No. Some organisations produce their own guidelines. Click the following to access relevant information from NUPIT (National Union of Professional Interpreters and Translators).
Can you help me with a dispute regarding fees?
This is a different element of the profession. Click the following to access relevant information from NUPIT (National Union of Professional Interpreters and Translators).
What is the difference between an Interpreter and a Translator?
The distinct definition is: An Interpreter is a person who translates the meaning of the spoken word from one language to another. A Translator is a person who translates the written word from one language to another. In some countries Interpreter is also taken to mean translator (i.e. Russia e.g. since presumably the same is true of other countries).

How does the National Register differ from an agency?
The National Register does not commission interpreters as an agency would. Therefore public service organisations that subscribe to the National Register save on unnecessary agency charges and interpreters are able to negotiate their pay directly with the public service.